Whether you are moving to the Cloud or just want affordable email solution, Google Apps could be the answer 
We are specialists in Microsoft Exchange Server and can show you how to streamline existing systems, save money and become more productive. 
Our services are available 24/7. Your IT systems are critical. We are here when you need us most.. 
Try our fresh approach to IT Support. A local company with integrity passion and experience to offer the best service advice and prices to our customers.
The IT Support Department that works for Your Business
We function as your own IT department without the expense of having to hire in-house staff
How it works
We cover three main areas of support; PC Plans, Server Plans and Site Plans
| PC Support | Gold | Silver |
| Ongoing Support | ||
| Primary Help Desk / Ticketing |  |
|
| Secondary Email, Voice Support | |
|
| Integrated Reporting | |
|
| Secure PC Remote Support | |
|
| On Site Support | |
|
| Advanced Application Operational Support | |
|
| Priority Response | |
|
| Desktop/Laptop Maintenance | ||
| PC Inventory of Hardware and Software | |
|
| Software Licence Assistance | |
|
| Microsoft Security Patch Management | |
|
| Windows Error Monitoring / Alerts | |
|
| Software Application Blocking | |
|
| Network Policy Enforcement | |
|
| Network Monitoring / Alerts | |
|
| Automated Maintenance Process | |
|
| Software Deployment / Update | |
|
| Security | ||
| Antivirus Management | |
|
| Spyware Management | |
|
| Automated Advanced Data Backup | |
|
| Purchasing | ||
| Purchasing Advice | |
|
| SERVER SUPPORT PLAN | Gold | Silver |
| Ongoing Support | ||
| Primary Help Desk / Ticketing | |
|
| Secondary Email, Telephone | |
|
| Integrated Reporting | |
|
| Secure Server Remote Control / Remote Support | |
|
| On Site Support | |
|
| Priority Response | |
|
| Emergency outside business hours support. | |
|
| Server Maintenance | ||
| Server Software and Hardware Inventory | |
|
| Software Licence Assistance | |
|
| Microsoft Security Patch Management | |
|
| Windows Error Monitoring / Alerts | |
|
| Network Monitoring Alerts | |
|
| Network Policy Enforcement | |
|
| Microsoft Exchange Management | |
|
| Microsoft SQL/SharePoint Administration | |
|
| Software Deployment / Update | |
|
| Security | ||
| Anitvirus Management | |
|
| Spyware Management | |
|
| Email and Backup Policies | |
|
| Backup Monitoring | |
|
| Password Administration | |
|
| Automated Advanced Data Backup | |
|
| Purchasing | ||
| Purchasing advice | |
|
| IT Site Plan | Gold | Silver |
| Ongoing Support | ||
| ISP Management | |
|
| Website and Hosting Support | |
|
| Connectivity Management | |
|
| Communications Management | |
|
| Priority Response | |
|
| Asset Management | ||
| Network Asset Management | |
|
| Equipment Lease Management | |
|
| Vendor Coordination Services | ||
| Outside Vendor Management | |
|
| Hardware Warranty Coordination | |
|
| Vendor on Vendor Conflict Resolution | |
|
| Review and Planning | ||
| Scheduled Technology Review Calls | |
|
| Project Planning and Guidance | |
|
| Technology Research and Proposals | |
|
| Network Management | ||
| Firewall Management | |
|
| Router | |
|
| Communications Policy and Control | |
|
| LAN | |
|
| WAN | |
